Disney Parks and Resorts Safety Campaign Fact Sheet

Walt Disney Parks and Resorts Safety Campaign Sheet

The Walt Disney Parks and Resorts Safety Campaign is a comprehensive initiative developed to drive continuous improvement in attraction and Resort-wide safety programs, while increasing public awareness of safety measures at domestic properties.

Key elements of this multifaceted campaign, which will be rolled out over the summer of 2002, include:

• The appointment of Chief Safety Officer, Greg Hale
• The release of the Walt Disney Parks and Resorts first Report on Safety
• The introduction, of a public awareness campaign designed to inform Guests about safety measures and help them make safe choices in Parks

Chief Safety Officer

Greg Hale, formerly Vice President of Design & Engineering and Regulatory Compliance for the WALT DISNEY WORLD Resort®, was appointed Walt Disney Parks and Resorts first Chief Safety Officer in June 2002

As Chief Safety Officer, Hale reports directly to Walt Disney Parks and Resorts Chairman, Paul Pressler, and provides global oversight for all aspects of attraction safety programs. Key elements of CSO's role include:

• Facilitating the exchange of safety-related information and promoting consistent standards across domestic and international Disney parks
• Integrating theme park best practices, as well as new ideas from related industries and scientific disciplines, into safety protocols
• Conducting internal audits and supporting state inspection efforts to monitor compliance with regulations and internal standards
• Reinforcing Cast-wide commitment to safety
• Building constructive relationships with government agencies involved in regulating theme parks

Report On Safety

The Walt Disney Parks and Resorts Report on Safety, provides a behind-the-scenes look at safety measures currently in place at Walt Disney World Resorts domestic properties. Key elements of the report include:

• An overview of Resort-wide safety measures such as lifeguard training, voluntary CPR training, food safety programs, security measures and on-site emergency response capabilities
• Examples of new and emerging safety technologies at Walt Disney Parks and Resorts domestic properties such as Automated External Defibrillators (spell out) and Goofy's Magic Measure
• A detailed explanation of safety measures at each stage in the attraction "lifecycle," including design standards, testing, training, maintenance and inspection
• Information regarding extensive efforts to provide Guests with the information they need to make safe decisions while enjoying Parks, such as:

10,000 new signs with standardized language and pictographs at attraction entrances, in queues and in ride vehicles Standardized yellow and black warning stripes to alert Guests to platform edges wherever they load and unload . Safety announcements immediately prior to vehicle dispatch . Station gates, fencing or yellow "wait" lines where Guests assemble before boarding vehicles

An extensive list of the regulatory agencies that govern theme park operations

Public Awareness Campaign

The goal of the public awareness campaign is to help Guests make safe decisions while enjoying Walt Disney Parks and Resorts properties and to help prevent the accidents that can occur when posted rules are not followed

The first phase of the public awareness campaign has been completed and includes a variety of measures - such as new universal signage, audio messages, ground markings and barriers -to reinforce safety rules

Later this summer, Walt Disney Parks and Resorts will introduce the second phase of the public awareness campaign, which will highlight Park safety measures, remind Guests of their critical role as partners in safety and provide general guidance for safe family vacations

Fun Facts About Safety at Walt Disney Parks and Resorts

Together, attractions at the Disneyland and Walt Disney World Resorts carry Guests on more than 300 million rides each year.

Since opening in 1955, the Disneyland Park has welcomed more than 450 million Guests.

The Walt Disney World Resort, which is roughly the size of San Francisco, is the largest single-site employer in the United States with more than 54,000 Cast Members.

Last year, Guests at the Disneyland Park alone consumed 4 million hamburgers, 1.6 million hot dogs, 3.4 million orders of French fries, 1.5 million servings of popcorn, 3.2 million servings of ice cream, 1.2 million gallons of soft drinks and 2.8 million churros.

Together, the Disneyland and Walt Disney World Resorts train more than 1,200 lifeguards a year to monitor activities at water parks, pools and lakes.

The Disneyland and Walt Disney World Resorts combined have more than 1,500 engineers, mechanics and electricians working on attraction safety and maintenance.

Each year, the domestic Disney Parks and Resorts hold more than 30,000 Cast Member operational training sessions for attractions.

--Posted June 4, 2002
Source: Disney Parks and Resorts