Disney Shares Important Information on Reopening of Disney’s Grand Californian Hotel & Spa

With Disneyland and Disney California Adventure set to reopen on April 30, guests visiting the resort will be able to stay at Disey’s Grand Californian Hotel & Spa beginning April 29. The Disney Parks Blog shared some information guests should know before they go.

  • The Disneyland Resort is committed to the health and well-being of guests and cast members and has implemented enhanced cleanliness procedures, including increased cleaning in high-traffic areas, online check-in and options for cashless payments.
  • During the phased reopening, some hotel services, dining, amenities, activities, and offerings may be modified, limited in capacity or unavailable in order to accommodate physical distancing and other health guidelines.
  • Guest ages 2 and older must wear an appropriate face covering in public areas at the hotel, including those who have received the COVID-19 vaccine.
  • Guests may remove their face covering while swimming or actively eating or drinking, but must be stationary and maintain proper physical distancing.

Guests walking inside a hotel

Guests walking inside a hotel

Five Things to Know Prior to Arrival:

  • Guests can check-in online, up to five days in advance, before they arrive to the hotel which saves time, while also promoting physical distancing. A link to use the online check-in will be emailed before their visit. Guests will need a Disney account and can create one by going to Disneyland.com.  
  • Guests should review the new Health & Safety Acknowledgement prior to their arrival. This is located on the Hotels “Know Before You Go” webpage.
  • Upon arrival, for those guests who have used the online check-in service and have agreed to receive text messages, they can receive a text message when their room is ready. Then, they simply stop by the Front Desk to pick up their key. For easy and contactless payments throughout their stay, guests can pay for purchases at Disney operated locations using their hotel room key with a valid credit card on file.
  • It is highly recommended to download the Disneyland app ahead of time, which will play a more important role than ever during a visit to the Disneyland Resort. It’s strongly encouraged to plan ahead and utilize mobile ordering for food and beverage purchases from select locations, as well as check park hours, view maps and other important resort updates. It is helpful to have notification and location services turned on the phone.**
  • The morning of check-out, there is no need for guests to visit the Front Desk, unless they receive a message or have a question. They will be automatically checked out for their convenience.
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