Disney+ launched last week, much to the delight of Disney fans all over the country. The launch was not without its problems however, and among those problems was a cropping issue with The Simpsons, one of the marquee launch titles on the service. It appears that issue will be resolved soon though.

  • Currently, The Simpsons streams in a cropped and zoomed format to fill an HD widescreen frame.
  • This causes viewers to miss out on visual gags that can only be seen in at the top or bottom of the frame, which have now been cropped out.

  • According to engadget, Disney will be fixing this issue with the series in 2020.
  • Disney released a statement regarding this fix:
    • We presented "The Simpsons" in 16:9 aspect ratio at launch in order to guarantee visual quality and consistency across all 30 seasons.  Over time, Disney+ will roll out new features and additional viewing options.  As part of this, in early 2020, Disney+ will make the first 19 seasons (and some episodes from Season 20) of "The Simpsons" available in their original 4:3 aspect ratio, giving subscribers a choice of how they prefer to view the popular series.
  • So it looks like viewers will have the option to watch The Simpsons in its original format or the adjusted format beginning early next year.
  • This is not the first time this issue has popped up. When FXX began running old episodes of the series, they did so with the same adjusted format before eventually correcting the issue.

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