A family is suing Walt Disney World for more than $15,000 after a monorail window was removed and allegedly shattered in their daughter’s face. The 5-year-old girl suffered several cuts that required stitches.

What’s happening:

  • Local Orlando NBC affiliate, WESH 2 is reporting that a family is suing Walt Disney World for more than $15,000 in damages.
  • According to reports, 5-year-old, Lilly Riley, was injured during a monorail ride at the resort last year.
  • Riley’s mother claims that her daughter was hurt when another passenger opened a window on the vehicle and glass shattered in her daughter’s face.  
  • In the lawsuit, the Rileys claim that on June 10, 2018, the monorail they were riding became stuck. It had been stopped for about 20 minutes when a Disney Cast Member suggested that they open the windows.
  • Someone opened the window and the glass shattered striking Lilly in the face. She suffered several cuts that required stitches.
  • The Rileys are calming "negligence" saying Disney failed "to maintain and inspect the monorail window" leading to  “pain, suffering, disability and disfigurement."

What they’re saying:

  • Walt Disney World Spokeswoman Erica Ettori: "Nothing is more important than the safety of our Cast and Guests. We will respond to the allegations, as appropriate, in court.”
  • Erica Ettori: “It is standard operating procedure for us to unzip the windows for airflow. The Train was then running shortly thereafter, and there were no issues.”
 
 

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