Things don’t always go as planned, even in the most magical place on Earth. A system outage at Magic Kingdom has left guests waiting for hours to get into the park today, according to multiple social media posts.
- The outage reportedly only affected guests attempting to enter the park with barcoded tickets and not those entering with a MagicBand.
- Some guests described the situation as a “horror show” as they were forced to wait outside the park for up to two hours in the heat.
- According to some posts, guests were given free water during their wait.
— PoundShopChurchill (@Boris_el_BoJo) July 29, 2019
The magical @DisneyParks experience so far at Magic Kingdom. Two and half hours in line at guest services (and counting) in blistering heat. At least we got free water. 😅😅😅 #MagicKingdom pic.twitter.com/0d6HR3oNk1
— Brett Charles Milam (@brett_milam) July 29, 2019
— Mark D Heiner (@heiner_md) July 29, 2019
— Charlie Hamilton (@HamiltonChaz) July 29, 2019
@WDWToday HEY GIVE US SOME INFORMATION. We’ve been in line outside of magic kingdom for two hours in the sun because your system is down. Kids are passing out. Get it together
— J (@jgold_official) July 29, 2019
@WDWToday magic kingdom, waiting in sun with 100s, no info from staff. Hours away from entry.
— Carly Turer (@CarlyTurer) July 29, 2019
- A Disney spokesperson confirmed that there was an "unfortunate interruption” in the ticketing system, but the system is now reportedly back up and running.