Merchandise Mobile Checkout Now Testing at Mouse Gear at EPCOT

Disney’s new Merchandise Mobile Checkout offering is now being tested at Mouse Gear at EPCOT. This news comes just a few days after the service began testing at the Disneyland Resort. Guests can access the shopping option through the My Disney Experience app.

What’s Happening:

  • As of publication, we’ve not had the chance to visit EPCOT and test out the offering, but we were able to access some of the features through the app.

How it Works:

  • To access Merchandise Mobile Checkout, guests will open the My Disney Experience App on their smartphone/mobile device and then press the Plus icon at the bottom middle of the screen to bring up popular app destinations.
  • Alternatively, they can select the Magnifying Glass icon and search for Mouse Gear.

  • When selecting the Plus icon, the third option that pops up says “Shop in Store – Now Testing.” Clicking this will take the guest to a page listing all of the available locations where they can Shop in Store.  

  • After selecting Mouse Gear, the guest will be led to their empty shopping bag and prompted to start scanning items.

  • Once they start scanning, the app will access the phone’s camera. Guests may need to change their settings to allow MDE to use the camera.
  • The scan screen features a square frame for reading the barcode —as showcased by Yoda with his medal and ear headband. If that’s not working, there’s an option to enter the barcode manually on a separate screen.

  • After a guest completes their shopping trip, they can check out on the app with a linked form of payment, such as a credit or debit card. The app should also support Disney or other (Visa) Gift Cards for payment.
  • Additionally, guests will be able to access select eligible discounts, such as promotional offers and Annual Passholder discounts through this service.
  • Our team member who shopped at Downtown Disney on December 1st shared a screenshot that mentions discounts.

  • After checking out, the app will generate a QR Code that a Cast Member will scan as the guest leaves the store.

Good to Know:

  • Disney has not indicated how long they’ll be testing out Mobile Merchandise Checkout, or what other stores may offer the option.
  • In our personal experience with similar programs, the process itself is very simple and stress free, nearly eliminating the need to wait in line to check out.
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