Disneyland Paris is evolving their disability access program into the 21st century, allowing far more freedom for guests.
- In honor of International Day of Persons with Disabilities on December 3, Disneyland Paris will introduce a new accessibility program which will empower guests with disabilities and special needs to experience the parks according to their own autonomy evaluation.
- The big change here is that the park will no longer have specific disability categories that determine access to attractions, allowing guests to evaluate for themselves what they can or can not experience.
- This updated program will also increase the number of accessible attractions by revising priority and easy access conditions and evacuation procedures and remove the requirement for disabled guests to be accompanied on attractions.
- A generous 25% discount for disabled guests presenting official disability documentation and for one potential accompanying careperson is also part of the plans.
- The Resort is also focused on equal opportunities for employees, as Cast Members with disabilities now make up 5.9% of the total Cast Members at Disneyland Paris.
What They’re Saying:
- Daniel Delcourt, Senior Vice President, Chief Operating Officer, Disneyland Paris said: “Our new accessibility program is a major step forward in our commitment to accessibility at Disneyland Paris, enabling every guest to experience the magic of Disneyland Park and Walt Disney Studios Park. Our guests and Cast Members have always been at the heart of our approach to accessibility. Disneyland Paris is committed to listening and learning from our guests, Cast Members and accessibility experts to develop new standards of inclusion in the French theme park industry.”
- “With the launch of a new accessibility program, Disneyland Paris is setting a new standard for best-in-class practices in how we think about accessibility by offering more individualized attention for the unique circumstances of each guest” said Michaël Jeremiasz, a high-profile Paralympic athlete and a key resort partner for many years who continues to contribute his knowledge to help improve the experience for guests with disabilities.
- Carole Guéchi, Ministerial Delegate for Accessibility said: “The challenge of accessibility is to allow full citizenship for people with disabilities. Access to tourism activities is obviously part of this, and Disneyland Paris is exemplary in this respect. The management and Cast Members for these theme parks are not content to simply meet standards but instead push inclusion as far as possible. With this new accessibility program based on guest autonomy, Disneyland Paris reaffirms its long-standing commitment as a responsible operator in the tourism industry.”
- Sophie Huberson, Executive Director at SNELAC said: “Disneyland Paris has always made the accessibility of its parks a top priority for its guests. This new accessibility program, rooted in guest autonomy, is a very positive turning point for our industry that will most certainly inspire other theme park operators in France.”